FAQ عربي

E-services Guide

القائمة الجانبية

    The Ministry of Labor and Social Development works on electronic transformation in all traditional governmental transactions that it provides to beneficiaries, thus facilitating the provision of services to them with high accuracy whether they are individuals, business owners or non-profit organizations.

    The available electronic services :
     

    Service Duration of obtaining it

    Firms discretionary management

    Immediate when visiting the office

    Issuance/renewal of work permits

    Instantly via electronic services

    issuance of work permits for the purpose of final exit

    Instantly via electronic services

    Issuance of Saudization certificate

    Instantly via electronic services

    Adding/Deleting a Representative (Main Representative)

    Immediate when visiting the office

    Adding/Deleting a Representative

    Instantly via electronic services

    Reactivate a Comuper Profile

    Determined by the labor inspector.

    Canceling Absence Reports

    Instantly via electronic services

    Canceling Establishment File

    Immediate when visiting the office

    Retreive Password

    Instantly via electronic services

    Electronic Inquiries

    Instantly via electronic services

    Malicious Complaints

    Specified by absence complaints committee

    Checking User Identity

    Immediate when visiting the office

    Registration in Electronic Gate

    Instantly via electronic services

    Friendly Settlement

    Specified by friendly settlements entity

    Dealing with Expatriate death

    Specified by Labor office, cases section

    Visa Cancellation

    Instantly via electronic services

    Approval of Employment Contract for Labor Services

    Instantly via electronic services

    Primary-Commission

    Specified by Primary-Comission

    Superior-Commission

    Specified by Superior-Commission

    Updating Establishment Licenses Data

    Immediate when visiting the office

    Update worker contracting data

    Instantly via electronic services

    Establishment Nominal Modification or Transfer of Ownership

    Immediate when visiting the office

    Changing Establishment Commercial Activity

    Specified by activities committee

    Change expatriate Profession

    Instantly via electronic services

    Submitting Absence Reports

    Instantly via electronic services

    Evaluate The Establishment in Domains

    Instantly via electronic services

    Pay Violations of work law

    Specified by the inspector.

    Issuing Visas Request

    Instantly via electronic services

    Compensatory Visas for Final Exit Request

    Instantly via electronic services

    Request for temporary seasonal Visas

    Determined by the Labor Office

    he request for balance of the establishing or expansion of the activity

    Instantly via electronic services

    Conditional and temporary request of payment for governmental contracts

    Instantly via electronic services

    Open Establishment File

    Instantly via electronic services

    Committees of Arbitrations in disputes and irregularities / Domestic employment and Persons of equivalent status

    Determined by attribution committees in disputes and breaches of domestic labor and persons of equivalent status.

    Wage Protection System (WPS)

    Instantly via electronic services

    Transfer Expatriate Service

    Instantly via electronic services

    Transferring Services Using Border Number

    Instantly via electronic services

    Transfer an expatriates between branches belongs to the same establishment

    Instantly via electronic services

    Transfer the service of the dependents to the establishment

    Determined by the Labor Office

    Issuance of a national Rehabilitation Center

    Time Anticipated to Close the Request: 60 days

    Establishing a National Association

    Time Anticipated to Close the Order : 90 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries

    Establishing a civil institution

    Time Anticipated to Close the Request: 90 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries

    Updating Beneficaries' Data(Insurance and Welfare)

    Instantly via electronic services

    Inquiry about the Financial Subsidy(People with disabilities - Guardianship of Orphans)

    Instantly via electronic services

    Management Communication Inquiries

    Instantly via electronic services

    Supportive Programs Inquiry Service

    Instantly via electronic services

    Lump Aid Inquiry Service

    Instantly via electronic services

    Service of Inquiry about Insurance Beneficiaries Information

    Instantly via electronic services

    Inquiry Service about Insurance Beneficiaries' Data(Entities)

    Instantly via electronic services

    Inquiry about the status of sending people with disabilities' data to Nitaqat program

    Instantly via electronic services

    Service of Iquiry about the Status of Insurance Beneficiaries' Cards

    Instantly via electronic services

    Service of Inquiry about National Licenses Requests Status (Children accommodation)

    Instantly via electronic services

    Service of Inquiry about Inclusion of the beneficiary in the Exemption from AL-Qias fees

    Instantly via electronic services

    Application Inquiry Service

    Instantly via electronic services

    Inquiry Service about Nomination for the National Center

    Instantly via electronic services

    Inquiry about the Case Position Sent to Hafiz

    Instantly via electronic services

    Appeals Service

    Time Anticipated to Close the Request: 15 days

    National Centers License Service(Children Accommodation)

    Time Anticipated to Close the Request: 60 days

    Social Insurance Pension Service

    Time Anticipated to Close the Request: 30 days

    Wessal Service to reach the modest Persons

    Time Anticipated to Close the Request: 30 days

    Inquiry service about Insurance Beneficiaries(Entities)

    Instantly via electronic services

    Issuance/renewal of work permits

    Instantly via electronic services

    issuance of work permits for the purpose of final exit

    Instantly via electronic services

    Firms discretionary management

    Instantly via electronic services

    Issuance of Saudization certificate

    Instantly via electronic services

    Retreive Password

    Instantly via electronic services

    Electronic Inquiries

    Instantly via electronic services

    Registration in Electronic Gate

    Instantly via electronic services

    Approval of Employment Contract for Labor Services

    Instantly via electronic services

    Visa Cancellation

    Instantly via electronic services

    Update worker contracting data

    Instantly via electronic services

    Change expatriate Profession

    Instantly via electronic services

    Submitting Absence Reports

    Instantly via electronic services

    Evaluate The Establishment in Domains

    Instantly via electronic services

    Wage Protection System (WPS)

    Instantly via electronic services

    Transfer Expatriate Service

    Instantly via electronic services

    Transferring Services Using Border Number

    Instantly via electronic services

    Transfer an expatriates between branches belongs to the same establishment

    Instantly via electronic services

    Canceling Absence Reports

    Instantly via electronic services

     


    Services on the waiting list :

    • Disability Card Service (Autism Disorder)
    • Marriage subsidy service for orphans
    • Serving an under age at the Social Guidance Center
    • Visa Exemption Service
    • Aid for People with Disabilities
    • Custody Request (Orphan Care)
    • End of custody service
    • Registering, files opening and automation of MLSD services provided to governmental authorities
    • Development of absentee reporting services
    • Improvement of license services and regulations


    The impact of the ministry's electronic services on sustainable development:
    Sustainable development is the process of meeting the needs of current and future generations without underestimating the resilience of life-supporting characteristics or the integration and cohesion of social systems. They point to the need to use renewable natural resources in a manner that does not lead to their degradation, degradation or diminishing usefulness for future generations. A stable balance in an effective and non-diminishing manner of natural resources such as the environment, groundwater and biomass. The electronic services of the Ministry of Labor and Social Development in providing advanced solutions effectively assist in achieving the Ministry's strategy for sustainable development, whether social, economic or even environmental.

     

    Development Section:

     

    Service name

    Service description

    Service link

    Impact on sustainable development

    Establishing a National Association

    This service allows citizens or legal entities to establish a national association without the need to consult the ministry or its branches.

    Service link

    Economic dimension:

    Assisting citizens in overcoming financial difficulties through the activities of the association with financial support.

     

    Social dimension:

    Contribute to the awareness of citizens and educate them through the activities of the association with moral support.

     

    Environmental dimension:

    Contribute to reducing reliance on paper transactions by applying the principle of electronic transformation of procedures.

    National Centers License Service(Children Accommodation)

    This service allows the national entities to apply for a national center license

     

    Service link

    Economic dimension:

    Increasing the income of Saudi women, where the work in these centers is limited to female citizens.

     

    Social dimension:

    Activating the role of Saudi women in society and increasing their opportunities in the field of child care and care.

     

    Environmental dimension:

    Contribute to reducing reliance on paper transactions by applying the principle of electronic transformation of procedures.

    Updating Beneficaries' Data(Insurance and Welfare)

    The project of updating the data of the social insurance and social welfare's beneficiaries facilitates the comminication procedures between the ministry and its customers through new channels and avanced accessible technologies.

    Service link

    Economic dimension:

    Ensure that the Ministry's support reaches the largest number of those in need of support, and facilitate the transfer of the financial allocation in the personal bank account of the beneficiary.

     

    Social dimension:

    Access to non-eligible presence sites.

     

    Environmental dimension:

    Contribute to reducing reliance on paper transactions by applying the principle of electronic transformation of procedures.

    Wessal Service to reach the modest Persons

    Facilitating access to the needy by means of good people, where the Ministry is provided with information on the situation and communication data, to be verified and verified the situation and if the need is proven in accordance with the security system and its conditions are registration and enrollment in social security programs.

    Service link

    Economic dimension:

    Ensure that the Ministry's support reaches the largest number of those in need of support

    Of the taxpayers and the transfer of the financial allowance to the debtors in their bank accounts.

     

    Social dimension:

    Activating the role of society in helping to find the oppressed.

     

    Environmental dimension:

    Contribute to reducing reliance on paper transactions by applying the principle of electronic transformation of procedures.

     

     

    Labor Section:

     

    Service name

    Service description

    Service link

    Impact on sustainable development

    Issue and Renew Work license

    Issuing or renewing work licenses for foreign establishment, which is the approval of the Ministry of Labor to work in the Saudi market, which is one of the requirements for issuance or renewal of residence permits for the worker by the Passport General Department.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Issuing Work Permits for Final Exit

    Issuance of work permits for the purpose of finalizing the final exit from the Kingdom for workers whose work permit has not been issued or whose work permits have expired. Establishments or workers (if their work permits expire) may issue final exit permits.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Establishment Permissions Management

    This service allows the employer or the establishment representative to give permissions on establishment services to delegates and agents Delivery channels Electronic services Second Level For Owners or main delegates Access terms no terms

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Issuance of Saudization certificate

    This service is to allow issuing saudization certificates to ensure that the establishment achieved the saudization ratios according to netakat program Delivery Channels Electronic Services Access Terms The company should register the national address service at Saudi Post and the subscription should be valid for both the branch of the establishment applying for the service and the main center. The establishment should achieve the saudization ratios according to Netakat program.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Retreive Password

    This service enables the user in the portal to retrieve the password or the email address in case of loss.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Electronic Inquiries

    This service allows Access the information via the website about Saudi employee or expatriate employee, as well as the services of the Labor Office, and the main data and scope of the establishment. Applying Channel E-Services Acceptance terms No terms/p>

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Registration in Electronic Gate

    New registration in the electronic gate service to allow the user to benefit from available electronic service

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Approval of Employment Contract for Labor Services

    Service that enables the establishments approving the Employment Contract for Labor Services registered in the system by labor importation companies.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Visa Cancellation

    A service that enables customers to view the visa status or to apply for cancellation the visa.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Update worker contracting data

    This service allows transferring some or all of workers associated with a particular government contract to another existing government contract.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Change expatriate Profession

    This service allows to change the expatriate profession, all professions could be changed through the website except For engineering, medical and other special professions.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Submitting Absence Reports

    It is a Service that enable the owner of the establishment to submit an Absence Reports in the case of absence of the expat from work, where change of the expat status to (ABSENT from work) and stopping involving him under the establishment zone.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Evaluate The Establishment in Domains

    This service enables the establishments to identify the entity domain and its related establishments.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Wage Protection System (WPS)

    This service enables the establishments to a provide a proof of payment for workers' wages; in order to meet the requirements of the WPS, this program monitor Wage payments for all workers (males and females) (Saudis and expatriates) in order to create a database containing updated information on payments And to determine the extent of establishments obligation to pay them on time and at the agreed value.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Transfer Expatriate Service

    This Service allows to transfer workers to another establishment

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Transferring Services Using Border Number

    A service that enables establishments to issue a special limited work permit only for the purpose of transferring an expatriate service whose entry period exceeds 90 days without a work permit being issued.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Transfer an expatriates between branches belongs to the same establishment

    A service that enables the establishments to apply for transferring an expact services that belong to the same entity at the Ministry of Labor and Social Development.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

    Canceling Absence Reports

    A service that enables the owner of the establishment to cancel the Absence reports issued to an expatriate and his / her status is changed to (on the top of work) and shall be considered under the establishment domain.

    Service link

    Economic dimension:

    Reducing the economic costs resulting from visiting clients of the Ministry's branches

    Social dimension:

    Provide faster and better service to customers by applying the principle of electronic transformation of procedures.

    Environmental dimension:

    Contribute to reducing dependence on paper transactions through the application of the principle of electronic transformation

     

     

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